Last updated: 24 August 2026
These terms govern use of the software-as-a-service application LinkGravity, offered by Nordility UG (haftungsbeschränkt), Volksdorfer Damm 56a, 22359 Hamburg, Germany — Amtsgericht Hamburg, HRB 187685, VAT DE369362596, info@nordility.eu ("Provider").
The German version is the operative text; this translation is provided for convenience. In case of doubt the German version prevails.
(1) These terms apply to all contracts for the use of LinkGravity between the Provider and the customer.
(2) The service is offered to businesses (Unternehmer, § 14 BGB), legal persons under public law, public-law special funds and consumers (§ 13 BGB). Where individual provisions apply only to consumers or only to businesses, this is stated expressly.
(3) The customer's own differing or additional terms do not become part of the contract, even absent express objection.
(1) LinkGravity is a platform for creating, managing and analysing short links and deep links.
(2) The scope owed follows from the plan booked and the description shown on the pricing page at the time of booking. Features marked "coming soon" there are not owed.
(3) The Provider owes provision of the application for use over the internet. Internet connectivity and end-user devices are the customer's responsibility.
(4) On the free plan the Provider may display a LinkGravity notice on interstitial pages.
(1) Use requires an account. Registration data must be complete, accurate and kept up to date.
(2) The contract for the free plan is formed on confirmation of registration by the Provider. Paid plans are governed by section 5.
(3) Credentials are confidential. The customer is responsible for activity under its account unless it is not responsible for the misuse. Suspected unauthorised access must be reported without undue delay.
(4) The customer may invite additional users within its plan limits and is responsible for their conduct as for its own.
(1) Each plan carries a monthly allowance of click events, a number of projects and users, and a retention period for analytics data, as stated on the pricing page.
(2) On exceeding the monthly allowance:
| Usage | Consequence |
|---|---|
| from 80 % | Notice by email |
| from 100 % | Real-time analytics and webhook delivery are suspended until the next billing period begins. Clicks continue to be counted and stored. |
| from 200 % (free plan only) | In addition, newly created links are created without app routing and lead directly to the web destination. Existing links are unaffected. |
Redirects are not switched off because of overage. Existing links continue to work. This does not apply to a block under section 7. The API is rate limited; circumventing the rate limit is not permitted.
(1) The contract for the paid purchase of a plan is concluded between the customer and Paddle.com Market Ltd., Judd House, 18–29 Mora Street, London EC1V 8BT, United Kingdom. Paddle acts as Merchant of Record, issues the invoice, processes payment and remits applicable taxes. Paddle's terms apply additionally in that respect.
(2) The Provider performs the services under these terms. These terms and Paddle's terms apply alongside one another.
(3) Billing is monthly or annually in advance, as selected.
(4) Refunds are handled by Paddle under Paddle's terms. The Provider may support a refund request but cannot issue one itself.
(5) Price changes are notified in text form at least six weeks before taking effect and apply from the next billing period. The customer may terminate with effect from the date of the change; absent termination, the new price is deemed accepted. The notice draws attention to this right.
(6) If the customer is in default of payment, the Provider may suspend access after prior notice and a reasonable grace period. Redirects for existing links continue during a payment suspension.
Right of withdrawal for consumers: because the purchase contract is concluded with Paddle, any right of withdrawal is governed by Paddle's terms. Paddle informs consumers about this during checkout and provides the required information there.
(1) The customer is responsible for the links it creates, their destinations and the data it submits.
(2) The service may not be used for, in particular:
The customer ensures that it is entitled to process the end-user data collected via LinkGravity and obtains the required notices and, where necessary, consents (section 10(2)). The customer does not submit special categories of personal data under Art. 9 GDPR via campaign parameters or link metadata.
(1) Unlawful links can be reported at any time to abuse@linkgravity.io. Reports should state the short link, the objection, a justification and the reporter's contact details.
(2) The Provider reviews reports without undue delay and informs the reporter and the affected customer of the outcome. Where the review establishes a breach, the Provider blocks the link concerned.
(3) For manifest and serious breaches — in particular phishing and malware — the Provider may block a link without prior notice. The customer is informed immediately afterwards, receives a statement of reasons and an opportunity to respond.
(4) In all other cases a block follows only after a request to remedy and a reasonable period.
(5) Blocking is limited to the link concerned where that suffices to remedy the breach.
(1) The Provider aims for high availability. No particular availability is owed under the standard offering. A service level agreement can be agreed separately for Enterprise customers.
(2) Planned maintenance is announced where possible at least 48 hours in advance and carried out in low-demand periods where possible. Security-related measures may be carried out immediately.
(3) The Provider may develop the service further. Changes that materially restrict or remove a contractually owed feature are notified in text form at least three months in advance. The customer may then terminate with effect from the date of the change; prepaid fees are refunded pro rata.
(4) Paragraph 3 does not apply to features provided free of charge.
(1) All rights in LinkGravity, the underlying software and the Provider's marks remain with the Provider.
(2) For the term of the contract the customer receives a non-exclusive, non-transferable right to use the service within the agreed scope. No further rights — in particular to reproduce, modify or decompile the software — are granted; § 69e German Copyright Act remains unaffected.
(3) For the SDK the customer receives a non-exclusive, non-transferable right to integrate it into its own applications and to distribute those applications. Standalone distribution of the SDK is not permitted.
(4) The Provider acquires no rights in content submitted by the customer. The customer grants the Provider the rights necessary to perform the service, limited to the term, in particular to store, reproduce and display that content.
(5) The customer indemnifies the Provider against third-party claims arising from the customer's unlawful use of the service, including reasonable costs of legal defence. The Provider notifies the customer of such claims without undue delay and does not settle without the customer's consent.
(1) For data the Provider processes about the customer — account, logins, billing, support — the Provider is controller. The privacy policy applies.
(2) For data about end users who click the customer's links, the customer is controller and the Provider is processor. The data processing agreement forms part of this contract and applies to all plans.
(3) It follows that the legal basis for collecting click data, and any consent required from end users, are the customer's responsibility. The Provider supports the customer as set out in the data processing agreement.
(4) The current list of sub-processors is available at linkgravity.io/legal/subprocessors.
(1) The Provider is liable without limitation for intent and gross negligence; for injury to life, body or health; under the German Product Liability Act; and to the extent of any guarantee given.
(2) For simple negligence the Provider is liable only for breach of a material contractual obligation — an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose observance the customer may regularly rely. In that case liability is limited to the foreseeable damage typical of this type of contract.
(3) Liability under paragraph 2 is limited per incident to the fees paid by the customer in the twelve months preceding the event, and in total to a maximum of EUR 25,000. For free use that maximum is EUR 500.
(4) No further liability exists.
(5) The Provider is not liable for loss of data to the extent the loss results from the customer's failure to make reasonable backups of the data it submitted.
(6) The above limitations also apply in favour of the Provider's legal representatives and agents.
(1) The free plan runs indefinitely and may be terminated by either party at any time without notice period.
(2) Paid plans run for the billing period booked and renew for the same period unless terminated by the end of the current billing period. Termination is available in the account.
(3) On termination taking effect, the account moves to the free plan and that plan's limits apply from that point.
(4) The right to terminate for cause remains unaffected. For the Provider, cause exists in particular on a serious or repeated breach of section 6; default of payment of a not insignificant amount despite reminder and grace period; or sustained material overage despite a request. Termination for cause requires a prior warning with a reasonable period unless dispensable given the severity of the breach.
(5) The customer may export its analytics data before termination. After termination the Provider deletes the data as set out in the data processing agreement; statutory retention obligations remain unaffected.
(6) Termination requires text form; using the in-account function suffices.
The customer's short links and redirects stop working once the account is deleted. The customer must take this into account when planning.
(1) The Provider may amend these terms where necessary to adapt them to a change in law or case law, a change in the service offering or new technical circumstances, and where the amendment does not unreasonably disadvantage the customer.
(2) Amendments are notified in text form at least six weeks before the intended effective date. The notice identifies the changes and draws attention to the right to object and the consequences of silence.
(3) If the customer does not object before the effective date, the amendment is deemed accepted. If the customer objects, either party may terminate with effect from the effective date; until then the previous terms continue to apply.
(4) Paragraph 1 does not apply to changes to the principal obligations or the fee. Price changes are governed by section 5(5); service changes by section 8(3).
(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Toward consumers this choice of law applies only to the extent that it does not deprive the consumer of the protection of mandatory provisions of the law of the state of their habitual residence.
(2) The exclusive place of jurisdiction is Hamburg, provided the customer is a merchant, a legal person under public law or a public-law special fund.
(3) The customer may assign rights under this contract only with the Provider's prior consent, which shall not be unreasonably withheld.
(4) Should a provision be invalid, the validity of the remaining provisions is unaffected.
(5) The language of the contract is German. An English version serves comprehension only; in case of doubt the German version prevails.